Who are Nguyen Thi Mai Fine Art?

We are an online art gallery dedicated sole to the art work of Nguyen Thi Mai, a talented contemporary artist based in Saigon, Vietnam.

Who is Nguyen Thi Mai?

Nguyen Thi Mai is a self taught contemporary artist focusing mainly on acrylic painting and lacquer painting.

Mai started her journey in art in 2004. Within a relatively short span of time, she has achieved much, participating in international art biennials and having her art collected by art museum. Her paintings have also featured in various art magazines in Europe and the United States.

You can learn more about the artist at https://NguyenThiMai.com. Alternative, you can click on ARTIST on the menu at the top of the page.

What is the return/refund policy?

We do not accept any request to return the painting or for a refund of money paid, except in the case where the painting is damaged during transit.

In this case, please furnish us with photographic evidence to initiate your request for return/refund within 03 days of receiving the painting. We may also request that the painting be shipped back to the artist at your own cost before a refund can be effected, depending on the requirement of the insurer.

Please note that due to lighting condition or the rendering of the colors on your computer screen, the actual work may look slightly different from the photographic representation shown on the website or that maybe sent to you by e-mail or any other electronic or non-electronic means. Therefore, any claim for return/refund arising from such differences will NOT be entertained.

Why is your shipping policy?

The painting will be packed depending on whether it’s on canvas or on a wooden board. Please refer to the additional information provided below each individual painting.

We endeavor to minimize the transit time and to transport the painting(s) to you by air and with tracking as far as it’s possible.

Nguyen thi Mai Fine Art provides FREE SHIPPING for all the paintings.

Are custom duties and import fees included in the price?

No. We are not responsible for any custom duty or import fee that might be levied upon you. By purchasing from Nguyen Thi Mai Fine Art, you agree that any custom duty or related fees and taxes incurred are your sole responsibility.

Personal Information

Please ensure all required information are given correctly and accurately. Nguyen Thi Mai Fine Art will not be responsible for any missing item, late arrival or non-arrival due to incorrect shipping address or lack of contact number (for your local postal service to liaise with you).

We hate spams and we will never spam you. All personal information given to us will be held in the strictest confidence. We will never divulge such information to anyone except third parties necessary to effect the sales transaction and the delivery process of the art work to our customers.

What currency are the prices in?

Our prices are quoted in US Dollar.

Is there any notice given prior to price changes or availability of an artwork?

No. We reserve all right to amend and adjust the availability of any and all of the paintings on our site, as well as the selling price.

However, we would honor the price once you have checked out with the item. The exception to this is when the painting is actually not in stock anymore. In this case, we will send you our deepest apology and effect a full refund on your payment. Sorry, no compensation will be given for the error though.

Other Information

Any paintings purchased from Nguyen Thi Mai Fine Art come with a certificate of authenticity signed by the artist herself.

Please also note that frames are not included. Nguyen Thi Mai Fine Art do not supply or provide frames for the paintings.

How could I contact Nguyen Thi Mai Fine Art?

We are on various social media. Please see links at the bottom of each page. Alternatively, please feel free to drop us an e-mail at Inquiry(at)NguyenThiMai.com. Thank you very much!